Work experience
Work experience: 8 years
2006/10-2010/4
Company Name: Five-Star Shangri-La Hotel, Guangzhou
Class: Five Star International Affiliate: Yes
Job Title: Guest Service Supervisor Location: Chinese restaurant
Responsibilities: To assist the restaurant manager is responsible for daily operations and administrative management. Monitor and improve customer service standards for staff to continuously improve the quality of service. Independent staff scheduling, staff scheduling and professional knowledge in practical training and examination and evaluation. Reasonable and proper handling guest complaints and report to the boss. Rational organization of work, unity and restaurant management staff to ensure coordinated development.
Performance: the successful completion of the opening of new hotels and star ratings, the successful completion of the reception of VIP, and the Government of the reception. Members receive initial training qualifications.
2000/4-2002/6
Company Name: Five-Star Shangri-La Hotel, Shenzhen
Class: Five Star International Affiliate: Yes
Job Title: Attendant Location: Chinese restaurant
Responsibilities: Assist in charge to do before a meal prepared in strict accordance with the requirements of the hotel service procedures, standards, fulfill their duties and strive to improve the quality of service. Guests encounter complaints reported to superiors in a timely manner, at any time to meet the customers service requirements.
Achievements: praised by customers and supervisors, the successful completion of internship and permanent payroll.
Education
1998/9-2000/3
School: Foreign tourism vocational school in Shijiazhuang City: Shijiazhuang
Specialty: Management Major: Foreign Travel
Education: secondary
Professional Description: Tourism Management training and services to meet the needs of first line to master the basic knowledge of tourism management and service skills, planning and development in the tourist areas, tourism and hotel management services, travel agency management, tour guides and other work of the senior technical talents. Professional core competencies: computer skills, English communication ability tourism, tourism management and service delivery capacity of the hotel and tourism area planning development and design capabilities, ability to travel agency management, tour guide service capacity, travel public relations capacity.
Self-evaluation
Self-evaluation: I am cheerful, warm and independent. Work in the five-star hotel for many years to accumulate a certain expertise, management experience, sales skills and training skills. Things stable and efficient, proactive and responsible team spirit and initiative with good communication and organizational skills. Now looking for a good long-term prospects for development work.
Career goals: I have been in star hotel management, want to find, good job prospects, advanced management mode of the management company Star hotel. I believe the performance can prove their ability to work. Currently looking for jobs: Restaurant Assistant Manager
I sincerely look forward to your calls.
这么长，还没分，谁会帮你啊。。
这种关系重大的东西只接受付费服务。